STAFF DEVELOPMENT
We are committed to helping clients find answers and solutions to management problems. We have a range of educational workshops and resource tools specifically designed to meet the challenges faced by your organization. Our educational programs are extensive and include examples such as:
- New Staff orientation program
A good orientation for new staff is essential for every organization. Long term care facilities benefit from the range of educational modules we offer including all the mandatory education topics, a one day general staff orientation or a full 7 day "Jumpstart "orientation program that meets Ontario MOHLTC requirements for new homes.
Specialty Care Consulting has been highly acclaimed for its curriculum and teambuilding successes which meets orientation requirements for new and existing LTC homes. Orientation and education programs, available for all departments, are based on current best practices.
- Customer Service Education
Community Care, Long Term Care, Retirement Residences and Hospitals have realized the value in a hospitality approach to care provision and resolution of concerns. Topics are tailored to your needs and include: the principles of customer service, active listening and communications, building relationships, service excellence, personalizing service, complaint resolution and problem solving.
- Workplace Wellness
Workplace wellness programs have been proven to reduce absenteeism, increase productivity and improve staff morale and commitment. Our team tailors an exciting low cost program specific to the needs of front line staff, clients, families and volunteers.
- Occupational Health and Safety Education
Non compliance with Occupational Health and Safety issues can increase your financial and legal risk. A strong program begins with staff education and an active Occupational Health and Safety Committee. A resource manual and staff education program are available to: develop or strengthen the effectiveness of your Occupational Health and Safety committee, improve your ability to consistently meet all legislative requirements, and to prepare for successful Workwell audits.
- OANHSS resource guide
A resource guide for long term care homes identifying good practices in the provision of skin and wound care, continence care, nutrition and hydration.
Consulting Services
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