BENCHMARKING

How it Works

Quality management:

Specialty Care Consulting assists organizations in implementing a quality management system featuring 70 quality indicators that allows you to benchmark your operation against other homes. We provide:

• A complete set of resources, including:
  • More than 70 quality indicators with definitions and formulas;
  • Methods for collecting and analyzing your results;
  • Best practice criteria for each indicator to allow you to benchmark your outcomes.
• Audits for every department, including:
  • Staff training;
  • Implementation of the quality management program for monthly monitoring, analysis and reporting.

Accreditation:

Health organizations, large and small, know the value of achieving an accreditation award from the Canadian Council on Health Services Accreditation (CCHSA), as well as the amount of preparation it requires. Specialty Care Consulting can assist your team in earning this valuable achievement. We provide:

• Effective processes to support your team in attaining either the "stand-alone organization" or the new "multiple site" accreditation status.
• Guidance for your team in working through the process, or coordination of the documentation process on your behalf.

How You Benefit

• Compliance with current accreditation standards.
• Improved organizational effectiveness and efficiency.
• Recognition within the sector of your commitment to excellence in the provision of health care and the use of resources.